PHP
Partial Hospitalization Program
Structured, full-day treatment with the flexibility of returning home each evening. Our highest level of outpatient care.
Check coverageNew Hope Healthcare · Knoxville
Virtual IOP — Online Treatment for Mental Health & Addiction
#1 top-rated virtual IOP for students and working professionals — flexible schedules, licensed clinicians, free benefits check.
- Individual and group therapy online
- Flexible schedule for school & work
- Adult and teen virtual tracks
- Free insurance verification — no obligation
Free verificationSame-day response
Check your coverage
Confidential · No obligation · Knoxville admissions
Virtual IOP for TNFlexible online scheduleStudents & professionalsRated Excellent on GoogleLicensed cliniciansFree benefits checkVirtual IOP for TNFlexible online scheduleStudents & professionalsRated Excellent on GoogleLicensed cliniciansFree benefits check
How can virtual IOP help you today?
Start with a free benefits check, explore treatment paths, or speak with admissions — confidential help for Knoxville families.
Virtual care that still feels personal
Licensed clinicians deliver IOP-level intensity online — individual therapy, group sessions, and flexible scheduling so recovery fits your life.
- Licensed counselors, therapists, and psychiatric providers
- Small client-to-staff ratios and individualized treatment plans
- Family involvement and aftercare planning built into every program
- HIPAA-compliant admissions — free insurance verification
- Admissions
- 24/7
- Admissions
- Levels of care
- PHP · IOP · OP
- Levels of care
- Clinical focus
- Dual Dx
- Clinical focus
Levels of Care
Virtual and in-person levels of care
Start online with virtual IOP, or step into PHP, IOP, and outpatient on campus when you need more structure.
IOP
Intensive Outpatient Program
Focused therapy several days a week, designed to fit around work, school, and family life while care stays consistent.
Check coverageOP
Outpatient Rehab Program
Ongoing weekly support for maintaining momentum in recovery with the greatest scheduling flexibility.
Check coverageTelehealth
Virtual IOP
The same evidence-based intensive outpatient care, delivered securely from home anywhere in Tennessee.
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What We Treat
What we treat in Knoxville
Licensed, trauma-informed care for the conditions that make daily life feel unmanageable.
Mental Health Treatment
- AnxietyPersistent worry, panic, and social anxiety
- DepressionMajor depressive and mood disorders
- Bipolar DisorderMood stabilization and ongoing support
- PTSD & TraumaTrauma-informed, evidence-based therapy
- Personality DisordersIncluding borderline personality disorder
- OCDObsessive-compulsive patterns and behaviors
Our Facility
Tour our Knoxville center — virtual clients welcome on campus too
A safe, comfortable environment for recovery. Explore the spaces where treatment, connection, and rest happen.
Full facility tour
Main Campus
Front entrance of New Hope Healthcare Institute in Knoxville
Who We Serve
Care for adults, teens, and families
Adults
Individualized treatment plans for adults at every stage of recovery.
Teens
Age-appropriate care for adolescents, with families involved every step.
Families
Family therapy and support programs that heal relationships together.
Veterans
Trauma-informed care that understands the experience of service.
Faith-Based Support
Optional faith-integrated tracks for those who want them.
LGBTQ+ Clients
Affirming, inclusive care in a safe and respectful environment.
Admissions
Getting started is simpler than you think
From your first call to your first day of treatment, our admissions team verifies benefits and guides you through every step — confidential, no obligation.
In-network provider accepting most health insurance — free benefits check
View all plans
Meet Our CEO
Led by People Who Believe in Recovery
Everyone who walks through our doors deserves to be met with dignity, expertise, and hope. We built New Hope to be the place we'd want for our own families — real clinical care, delivered by people who genuinely believe recovery is possible.
Buddy Clay
Founder & CEO, New Hope Healthcare Institute
Meet Our Clinical Leadership
View all team members →
Kalie Caddell
Lead Therapist
Master's-level clinician with over six years of experience in mental health and substance use treatment.
Barry Ausmus
Clinical Therapist
Master's-level clinician with experience in substance use treatment and youth residential care.
Karla Carroll
Psychiatric Mental Health Nurse Practitioner
Provides psychiatric evaluation and medication management for adults and adolescents.
Client Stories
Recovery stories from Knoxville
Rated Excellent on Google
“I was treated with respect and dignity from my very first phone call. The team here genuinely cares — this place gave me my life back.”
Brittany A.
Google Review
“This place really helped me and my relatives. Thank you to everyone at New Hope for the support and structure when we needed it most.”
James R.
Google Review
“They go above and beyond for their clients. From admissions to aftercare, every step felt personal and genuinely supportive.”
Tia M.
Google Review
Verify insurance for virtual IOP
Get the same evidence-based intensive outpatient care from home anywhere in Tennessee. Ideal for students and working professionals who need structure without leaving daily life.
- Free, confidential benefits check
- Same-day admissions often available
- Available 24 hours a day, 7 days a week
Free verificationSame-day response
Check your coverage
Confidential · No obligation · Knoxville admissions