Insurance Coverage
Cigna for Treatment in Knoxville, TN
Cigna is a global health organization that offers an extensive network of in-network doctors in all 50 states. Last year, more than 86 million customers explored the ways in which the company’s proprietary technology, robust provider network, and multi-channel approach can help them benefit from affordable healthcare for basic needs. Cigna also provides comprehensive treatment and rehabilitative services, including addiction counseling, to those suffering from substance abuse issues.
- Verification
- Free & confidential
- Response
- Often same-day
- Levels of Care
- PHP, IOP & outpatient
- Admissions
- 24/7 support
Understanding the Program
Does Cigna Cover Addiction Treatment?
Cigna’s Addiction Rehabilitation Program (ARP) is designed to provide patients with access to comprehensive, timely and effective addiction rehabilitation services. ARP offers patients the flexibility of receiving medically necessary treatment during the same visit to the hospital where care is first sought. ARP also provides coverage for medically necessary care associated with polysubstance use disorders.
If you have Cigna health insurance, you may qualify for the following Aetna alcohol treatment and drug addiction programs:
If you or a loved one is struggling with addiction, we can help. Our advisors help those struggling with alcohol misuse, drug abuse, or those with an eating disorder to find the best treatment options for their needs. We’ll work with you to find programs that will give you the help you need without breaking the bank. Call today and begin your journey toward a healthier life.'”
At New Hope Health in Tennessee, we offer free insurance verification for our clients who feel they need some help. When you contact us, we will carry out the thorough analysis of your addiction problem, and then recommend a workable drug treatment program. Next, we will contact your insurance provider on your behalf and verify your benefits. We will also let you know if you will be responsible for any out-of-pocket expense not covered under your plan.
Verify your Cigna benefits for addiction and mental health treatment — free, confidential, and usually same-day.
The Full Continuum of Care
Where this program fits in your recovery journey
Recovery isn't one-size-fits-all. Our clinical team meets you at the level of care you need today — and walks with you through every step that follows.
- 1Inpatient Detox24/7 residential care & medical stabilization
- 2Partial HospitalizationFull-day structured treatment, evenings at home
- 3Intensive OutpatientYou are herePart-time therapy built around work or school
- 4Outpatient RehabOngoing support as life resumes
- 5Sober LivingAlumni community & recovery housing
Not sure which level fits? Call for a free assessment
Why It Works
Why Verify Cigna Benefits With New Hope
Our admissions team handles the insurance process so you can focus on getting help — not decoding plan documents.
Free Benefits Verification
Our admissions team verifies your Cigna coverage at no cost — usually the same day you call.
Major-Plan Verification
New Hope works with many major commercial and military plans for addiction and mental health outpatient care. Network status is confirmed for your specific product during free verification — not assumed from a website list.
Plain-Language Summary
We explain deductibles, copays, and covered services in clear terms before you commit to treatment.
PHP, IOP & Outpatient Coverage
Many plans cover partial hospitalization, intensive outpatient, and outpatient therapy for substance use and mental health.
Dual Diagnosis Capable
When your plan covers behavioral health, co-occurring mental health and substance use treatment can often be addressed together.
24/7 Admissions Support
Call anytime to start verification, ask coverage questions, or schedule an assessment.
Inside the Program
Treatment Services Often Covered
Exact coverage depends on your plan. These are the services we most often verify with major carriers.
- Partial hospitalization (PHP)
- Intensive outpatient (IOP)
- Outpatient therapy
- Medical detox (when medically necessary)
- Medication-assisted treatment (MAT)
- Dual diagnosis treatment
- Family therapy options
- Aftercare & step-down planning
Is This Program Right for You?
Who Should Verify Benefits?
Cigna is a global health organization that offers an extensive network of in-network doctors in all 50 states. Last year, more than 86 million customers explored the ways in which the company’s proprietary technology, robust provider network, and multi-channel approach can help them benefit from affordable healthcare for basic needs. Cigna also provides comprehensive treatment and rehabilitative services, including addiction counseling, to those suffering from substance abuse issues.
We verify benefits for detox, PHP, IOP, and outpatient addiction treatment, including dual diagnosis care when covered by your plan.
- Detox Services
- Inpatient and Residential Care
- Partial Hospitalization Program (PHP)
- Intensive Outpatient Program (IOP)
- Outpatient Treatment
Common Questions
Frequently Asked Questions
Don't see your question here? Our admissions team is available around the clock — every call is free and confidential.
Call 24/7: 866-806-1027Many plans cover substance use disorder treatment as an essential health benefit under the Affordable Care Act. Coverage varies by plan — our team verifies your specific benefits before admission.
Most major plans include behavioral health benefits for outpatient, IOP, and PHP levels of care. We confirm which services your plan includes during free verification.
Most verifications are completed within one business day. Same-day callbacks are often available when you call our 24/7 admissions line.
We explain out-of-pocket costs upfront and discuss payment options when needed. Our goal is to make care accessible — not surprise you with bills later.
Network participation varies by carrier and product. Contact admissions to discuss your specific plan — some out-of-network benefits, secondary coverage, or single-case agreements may still reduce cost after verification.
Call 866-806-1027 (or the number shown on this page) or submit the form on our verify insurance page. Have your member ID and insurance card ready for the fastest response.
Take the First Step Toward Recovery
A confidential admissions specialist can help you verify insurance, understand treatment options, and take the next step — for yourself or someone you love.
- Free, confidential benefits check
- Same-day admissions often available
- Available 24 hours a day, 7 days a week