PHP
Partial Hospitalization Program
Structured, full-day treatment with the flexibility of returning home each evening. Our highest level of outpatient care.
Explore Partial Hospitalization ProgramNew Hope Healthcare Institute
Mental Health & Addiction
Treatment in Knoxville, TN
Compassionate, evidence-based care for adults and teens struggling with substance use, mental health conditions, or co-occurring disorders.
As Featured on Living East TennesseeKnoxville VoyagerCanvasRebelBold JourneyJoint Commission Standards of CareRated Excellent on GoogleAs Featured on Living East TennesseeKnoxville VoyagerCanvasRebelBold JourneyJoint Commission Standards of CareRated Excellent on Google
How can we help you today?
Whether you're seeking help for yourself or someone you love, start with the path that fits your situation.
Welcome to New Hope Healthcare Institute
New Hope Healthcare Institute is a Joint Commission-accredited behavioral health treatment center in Knoxville, Tennessee, licensed by the Tennessee Department of Mental Health and Substance Abuse Services. We specialize in addiction, mental health, and dual-diagnosis care—not general primary care—with PHP, IOP, outpatient, virtual, and medication-assisted treatment services for adults and teens.
- Accredited by The Joint Commission
- Licensed by Tennessee Department of Mental Health and Substance Abuse Services
- PHP, IOP & outpatient care for adults and teens
- Admissions line
- 24/7
- Admissions line
- Established in Knoxville
- 2021
- Established in Knoxville
- Google rating
- 4.6
- Google rating
Levels of Care
Treatment That Meets You Where You Are
Every program is built on evidence-based therapy and led by licensed clinicians — from full-day structure to flexible virtual care.
View all addiction programs →IOP
Intensive Outpatient Program
Focused therapy several days a week, designed to fit around work, school, and family life while care stays consistent.
Explore Intensive Outpatient ProgramOP
Outpatient Rehab Program
Ongoing weekly support for maintaining momentum in recovery with the greatest scheduling flexibility.
Explore Outpatient Rehab ProgramTelehealth
Virtual IOP
The same evidence-based intensive outpatient care, delivered securely from home anywhere in Tennessee.
Explore Virtual IOP
What We Treat
What We Treat in Knoxville
Licensed, trauma-informed care for the conditions that make daily life feel unmanageable.
Mental Health Treatment
- AnxietyPersistent worry, panic, and social anxiety
- DepressionMajor depressive and mood disorders
- Bipolar DisorderMood stabilization and ongoing support
- PTSD & TraumaTrauma-informed, evidence-based therapy
- Personality DisordersIncluding borderline personality disorder
- OCDObsessive-compulsive patterns and behaviors
Our Facility
Tour Our Drug & Alcohol Rehab Center in Knoxville, TN
Our treatment center provides a safe, comfortable, and welcoming environment for recovery — explore the spaces where treatment, connection, and rest happen.
Full facility tour
Main Campus
Front entrance of New Hope Healthcare Institute in Knoxville
Who We Serve
Care for Adults, Teens, and Families
Adults
Individualized treatment plans for adults at every stage of recovery.
Teens
Age-appropriate care for adolescents, with families involved every step.
Families
Family therapy and support programs that heal relationships together.
Veterans
Trauma-informed care that understands the experience of service.
Faith-Based Support
Optional faith-integrated tracks for those who want them.
LGBTQ+ Clients
Affirming, inclusive care in a safe and respectful environment.
Admissions
Getting Started Is Simpler Than You Think
From your first call to your first day of treatment, our admissions team guides you through every step.
In-network provider accepting most health insurance
View all plans
Meet Our CEO
Led by People Who Believe in Recovery
Everyone who walks through our doors deserves to be met with dignity, expertise, and hope. We built New Hope to be the place we'd want for our own families — real clinical care, delivered by people who genuinely believe recovery is possible.
Buddy Clay
Founder & CEO, New Hope Healthcare Institute
Meet Our Clinical Leadership
View all team members →
Kalie Caddell
Lead Therapist
Master's-level clinician with over six years of experience in mental health and substance use treatment.
Barry Ausmus
Clinical Therapist
Master's-level clinician with experience in substance use treatment and youth residential care.
Christi DeFrancesco
LCSW
Over 10 years licensed with inpatient mental health experience managing mood and thought disorders, eating disorders, autism, and self-harm and suicide. Written and delivered CEUs on polyvagal therapeutic interventions.
Client Stories
Recovery Stories from Knoxville
Rated Excellent on Google
“I was treated with respect and dignity from my very first phone call. The team here genuinely cares — this place gave me my life back.”
Brittany A.
Google Review
“This place really helped me and my relatives. Thank you to everyone at New Hope for the support and structure when we needed it most.”
James R.
Google Review
“They go above and beyond for their clients. From admissions to aftercare, every step felt personal and genuinely supportive.”
Tia M.
Google Review
Take the First Step Toward Recovery
A confidential admissions specialist can help you verify insurance, understand treatment options, and take the next step — for yourself or someone you love.
- Free, confidential benefits check
- Same-day admissions often available
- Available 24 hours a day, 7 days a week