HIPAA-compliant · Same-day admissions available
New Hope Healthcare Institute
Joint Commission–accredited addiction and mental health treatment in Knoxville for adults and teens — PHP, IOP, outpatient, virtual, and medication-assisted options, with free insurance verification and same-day assessments when clinically appropriate for your situation.
Knoxville treatment overview
New Hope Healthcare Institute is a Joint Commission–accredited addiction and mental health treatment center in Knoxville, TN, offering PHP, IOP, outpatient, virtual, and medication-assisted care for adults and teens. Families start with a free insurance check and clinical assessment — often with same-day or same-week next steps when clinically appropriate.
Cost depends on level of care, length, network status, deductible, and coinsurance — not a single website price. Industry planning ranges and a quote-based calculator help families estimate out-of-pocket before committing. Verification is not a guarantee of payment or admission.
Planning ranges are industry educational estimates — not New Hope rate quotes — and this guidance is not medical advice.
Many people can complete a confidential benefits check and clinical triage the same day they call. Start times still depend on clinical fit, capacity, and insurer requirements — admissions explains the realistic timeline for your situation.
Whether you're seeking help for yourself or someone you love, start with the path that fits your situation.
New Hope Healthcare Institute is a Joint Commission-accredited behavioral health treatment center in Knoxville, Tennessee, licensed by the Tennessee Department of Mental Health and Substance Abuse Services. We specialize in addiction, mental health, and dual-diagnosis care—not general primary care—with PHP, IOP, outpatient, virtual, and medication-assisted treatment services for adults and teens.
Levels of Care
Every program is built on evidence-based therapy and led by licensed clinicians — from full-day structure to flexible virtual care.
View all addiction programs →Structured, full-day treatment with the flexibility of returning home each evening. Our highest level of outpatient care.
Explore Partial Hospitalization ProgramFocused therapy several days a week, designed to fit around work, school, and family life while care stays consistent.
Explore Intensive Outpatient ProgramOngoing weekly support for maintaining momentum in recovery with the greatest scheduling flexibility.
Explore Outpatient Rehab ProgramThe same evidence-based intensive outpatient care, delivered securely from home anywhere in Tennessee.
Explore Virtual IOPWhat We Treat
Licensed, trauma-informed care for the conditions that make daily life feel unmanageable.
Our Facility
Our treatment center provides a safe, comfortable, and welcoming environment for recovery — explore the spaces where treatment, connection, and rest happen.
Full facility tour
Main Campus
Front entrance of New Hope Healthcare Institute in Knoxville
Who We Serve
Individualized treatment plans for adults at every stage of recovery.
Age-appropriate care for adolescents, with families involved every step.
Family therapy and support programs that heal relationships together.
Trauma-informed care that understands the experience of service.
Optional faith-integrated tracks for those who want them.
Affirming, inclusive care in a safe and respectful environment.
Admissions
From your first call to your first day of treatment, our admissions team guides you through every step.
In-network provider accepting most health insurance
View all plans
Meet Our CEO
Everyone who walks through our doors deserves to be met with dignity, expertise, and hope. We built New Hope to be the place we'd want for our own families — real clinical care, delivered by people who genuinely believe recovery is possible.
Buddy Clay
Founder & CEO, New Hope Healthcare Institute
Lead Therapist
Master's-level clinician with over six years of experience in mental health and substance use treatment.
Clinical Therapist
Master's-level clinician with experience in substance use treatment and youth residential care.
LCSW
Over 10 years licensed with inpatient mental health experience managing mood and thought disorders, eating disorders, autism, and self-harm and suicide. Written and delivered CEUs on polyvagal therapeutic interventions.
Client Stories
Rated Excellent on Google
“I was treated with respect and dignity from my very first phone call. The team here genuinely cares — this place gave me my life back.”
Brittany A.
Google Review
“This place really helped me and my relatives. Thank you to everyone at New Hope for the support and structure when we needed it most.”
James R.
Google Review
“They go above and beyond for their clients. From admissions to aftercare, every step felt personal and genuinely supportive.”
Tia M.
Google Review
Common Questions
Don't see your question here? Our admissions team is available around the clock — every call is free and confidential.
Call 24/7: 866-806-1027New Hope works with many commercial and military plans. Benefits, network status, and authorization vary by policy, so admissions completes a free confidential verification rather than relying on a generic carrier list. Verification is not a guarantee of payment or admission.
Cost depends on level of care, length of treatment, and your deductible and coinsurance. Use our Tennessee rehab cost calculator with a written quote, review planning ranges on Costs & Payment, then call admissions for plan-specific guidance.
Programs include medical detox coordination, inpatient/residential pathways, partial hospitalization (PHP), intensive outpatient (IOP), standard outpatient, virtual options, medication-assisted treatment, and teen tracks — matched after clinical assessment.
Same-day assessments and admissions are often available when clinically appropriate and capacity allows. Call 866-806-1027 for a confidential conversation about timing, benefits, and next steps.
Yes. New Hope serves adults and adolescents, with dual-diagnosis care that addresses substance use alongside conditions such as anxiety, depression, PTSD, and bipolar disorder when both are present.
A confidential admissions specialist can help you verify insurance, understand treatment options, and take the next step — for yourself or someone you love.
