New Hope Healthcare Institute

Mental Health & AddictionTreatment in Knoxville, TN

Compassionate, evidence-based care for adults and teens struggling with substance use, mental health conditions, or co-occurring disorders.

As Featured on Living East TennesseeKnoxville VoyagerCanvasRebelBold JourneyJoint Commission Standards of CareRated Excellent on GoogleAs Featured on Living East TennesseeKnoxville VoyagerCanvasRebelBold JourneyJoint Commission Standards of CareRated Excellent on Google

How can we help you today?

Whether you're seeking help for yourself or someone you love, start with the path that fits your situation.

Welcome to New Hope Healthcare Institute

New Hope Healthcare Institute is a mental health and drug & alcohol rehab center in Knoxville, TN. We treat adults and teens struggling with substance use, mental health conditions, and co-occurring disorders — with personalized, evidence-based treatment plans built for lasting recovery.

  • Licensed, evidence-based care
  • Programs for adults and teens
  • Confidential admissions support
Admissions line
24/7
Admissions line
Generations served: teens & adults
2
Generations served: teens & adults
Google rating
4.9
Google rating

Levels of Care

Treatment That Meets You Where You Are

Every program is built on evidence-based therapy and led by licensed clinicians — from full-day structure to flexible virtual care.

View all addiction programs →
PHP

Partial Hospitalization Program

Structured, full-day treatment with the flexibility of returning home each evening. Our highest level of outpatient care.

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IOP

Intensive Outpatient Program

Focused therapy several days a week, designed to fit around work, school, and family life while care stays consistent.

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OP

Outpatient Rehab Program

Ongoing weekly support for maintaining momentum in recovery with the greatest scheduling flexibility.

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Telehealth

Virtual IOP

The same evidence-based intensive outpatient care, delivered securely from home anywhere in Tennessee.

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Our Facility

Tour Our Drug & Alcohol Rehab Center in Knoxville, TN

Our treatment center provides a safe, comfortable, and welcoming environment for recovery — explore the spaces where treatment, connection, and rest happen.

Full facility tour
Main Campus — Front entrance of New Hope Healthcare Institute in Knoxville

Main Campus

Front entrance of New Hope Healthcare Institute in Knoxville

Admissions

Getting Started Is Simpler Than You Think

From your first call to your first day of treatment, our admissions team guides you through every step.

In-network provider accepting most health insurance

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Portrait of Buddy Clay, Founder & CEO of New Hope Healthcare Institute

Meet Our CEO

Led by People Who Believe in Recovery

Everyone who walks through our doors deserves to be met with dignity, expertise, and hope. We built New Hope to be the place we'd want for our own families — real clinical care, delivered by people who genuinely believe recovery is possible.

Buddy Clay

Founder & CEO, New Hope Healthcare Institute

Meet Our Clinical Leadership

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Portrait of Kalie Caddell, Lead Therapist

Kalie Caddell

Lead Therapist

Master's-level clinician with over six years of experience in mental health and substance use treatment.

Portrait of Barry Ausmus, Clinical Therapist

Barry Ausmus

Clinical Therapist

Master's-level clinician with experience in substance use treatment and youth residential care.

Portrait of Karla Carroll, Psychiatric Mental Health Nurse Practitioner

Karla Carroll

Psychiatric Mental Health Nurse Practitioner

Provides psychiatric evaluation and medication management for adults and adolescents.

Client Stories

Recovery Stories from Knoxville

Rated Excellent on Google

I was treated with respect and dignity from my very first phone call. The team here genuinely cares — this place gave me my life back.

Brittany A.

Google Review

This place really helped me and my relatives. Thank you to everyone at New Hope for the support and structure when we needed it most.

James R.

Google Review

They go above and beyond for their clients. From admissions to aftercare, every step felt personal and genuinely supportive.

Tia M.

Google Review

Take the First Step Toward Recovery

A confidential admissions specialist can help you verify insurance, understand treatment options, and take the next step — for yourself or someone you love.

  • Free, confidential benefits check
  • Same-day admissions often available
  • Available 24 hours a day, 7 days a week
Call 24/7: 866-806-1027

Verify Your Insurance

Free and confidential — no obligation.

HIPAA-compliant. Your information stays private.