Terms and Service

Terms & Service

By accessing and using the New Hope Healthcare Institute website (the “https://newhopehealthtn.com/”), you automatically agree to these Text Messaging Terms and Service (“Terms”).

Opt-In Consent

By providing your phone number on the Website or through any other interaction with New Hope Healthcare Institute, you expressly consent to receive informational, marketing, or other text messages (SMS/MMS) from us.

You understand that your wireless carrier’s standard messaging and data rates apply to these communications.

Opt-Out Instructions

You may revoke your consent and opt out of receiving text messages at any time by replying with any of the following keywords: STOP, END, CANCEL, UNSUBSCRIBE, or STOP2END.

If you opt out of text messages, you acknowledge that you may still receive calls from our representatives.

Purpose of Text Messages

We may use your phone number to send you text messages for various purposes, including but not limited to:

Appointment reminders

Treatment updates

Promotional offers (if you’ve explicitly opted-in for those)

Information and resources related to recovery

No Guarantee of Delivery

We do not guarantee the delivery or timely receipt of all text messages. Message delivery is contingent on your wireless carrier and factors beyond our control.

Disclaimer of Warranties

Our text messaging service is provided on an “as is” basis with no warranties, express or implied.

Limitation of Liability

New Hope Healthcare Institute is not liable for any damages arising from your use of the text messaging service, or from your inability to use the service.

Changes

We reserve the right to modify these Terms at any time, with updates taking effect once posted on the Website. Your continued use of the website signifies acceptance of any revised Terms.

Governing Law

These Terms are governed by the laws of the State of California.

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