Step 01
Mental Health Screening
A clinician reviews mood, thoughts, behaviors, sleep, stress, trauma history, relationships, and the client's ability to function at work, school, or home.
Treatment Approach
Dual Diagnosis Treatment in Knoxville, TN
Dual diagnosis treatment helps people who have both a mental health condition and a substance use disorder. These conditions are also called co-occurring disorders. At New Hope Healthcare Institute in Knoxville, Tennessee, clients can receive coordinated addiction treatment and mental health care through PHP, IOP, or outpatient care based on their clinical needs. Treating both conditions together can help clients understand their symptoms, build healthier coping skills, and reduce the risk of relapse.
- Levels of Care
- Outpatient, IOP & PHP
- Populations
- Teens & adults
- Approach
- Integrated dual diagnosis
- Insurance
- Benefits verification available
Understanding the Program
Dual Diagnosis Treatment for Mental Health and Addiction
Dual diagnosis treatment helps people who have both a substance use disorder and a mental health condition. It is also known as co-occurring disorder treatment. Instead of treating addiction first and mental health symptoms later, an integrated program addresses both conditions as part of one coordinated plan.
New Hope Healthcare Institute provides dual diagnosis treatment in Knoxville, TN, for adults and teens. Depending on each client's needs, care may be provided through a Partial Hospitalization Program, Intensive Outpatient Program, or standard outpatient program.
The goal of treatment is to help clients understand how mental health symptoms and substance use affect each other, manage symptoms safely, reduce relapse risk, and create a plan for continued recovery.
When addiction and mental health intersect, treating both together can support lasting recovery.
The Full Continuum of Care
Where Dual Diagnosis Fits in the Care Continuum
Dual diagnosis care can sit across the outpatient continuum — from structured day treatment through step-down support — so intensity can change as stability improves.
- 1Inpatient Detox24/7 residential care & medical stabilization
- 2Partial HospitalizationYou are hereFull-day structured treatment, evenings at home
- 3Intensive OutpatientPart-time therapy built around work or school
- 4Outpatient RehabOngoing support as life resumes
- 5Sober LivingAlumni community & recovery housing
Not sure which level fits? Call for a free assessment
Co-Occurring Conditions
Common Co-Occurring Disorders We Treat
A dual diagnosis can include many combinations of mental health conditions and substance use disorders. Some people use alcohol or drugs to cope with emotional pain, trauma, anxiety, depression, or mood changes. In other cases, substance use may cause existing mental health symptoms to become more severe.
Common co-occurring conditions may include:
- Depression and alcohol or drug use
- Anxiety and substance use
- PTSD and alcohol or drug use
- Bipolar disorder and substance use
- Trauma-related symptoms and addiction
- Personality disorders and substance use
- Psychotic symptoms and substance use
- Attention or impulse-control concerns combined with substance use
Every person's symptoms are different. A clinical assessment can help determine whether symptoms are connected to an underlying mental health condition, substance use, withdrawal, trauma, medication, or a combination of factors.
Clinical Assessment
How Is a Dual Diagnosis Identified?
It can be difficult to know which condition began first. Substance use can hide mental health symptoms, while depression, anxiety, trauma, or mood changes can make it harder to stop using drugs or alcohol.
A dual diagnosis assessment may include the following steps:
Step 02
Substance Use Assessment
The clinical team discusses which substances are being used, how often they are used, previous attempts to stop, withdrawal concerns, cravings, and the effects substance use has had on daily life.
Step 03
Medical and Medication Review
The team reviews current medications, physical health concerns, previous diagnoses, and treatment history. Psychiatric evaluation and medication support may be included when clinically appropriate.
Step 04
Individualized Treatment Planning
The information gathered during the assessment is used to recommend an appropriate level of care and create one coordinated treatment plan for both conditions.
A person does not need to have an official diagnosis before contacting New Hope. The admissions team can help begin the assessment process and explain appropriate next steps.
Matching Care Intensity
Choosing the Right Level of Dual Diagnosis Care
New Hope offers multiple outpatient levels of care in Knoxville. A clinical assessment helps determine which program provides the right amount of structure and support.
Intensive day
Partial Hospitalization Program
A Partial Hospitalization Program provides structured, full-day treatment without requiring an overnight stay. PHP may be appropriate for someone who needs significant daily support but can remain safe outside program hours.
Partial Hospitalization Program at New HopeStructured
Intensive Outpatient Program
An Intensive Outpatient Program provides several treatment sessions each week while allowing clients to continue living at home. IOP may help people whose symptoms are interfering with work, school, relationships, or recovery.
Intensive outpatient program in KnoxvilleFlexible
Outpatient Treatment
Standard outpatient care offers ongoing therapy and recovery support with a more flexible schedule. It may be appropriate as an initial level of care or as a step down after completing a more structured program.
Outpatient rehab and treatment optionsSome people may need medical detoxification, inpatient stabilization, or emergency psychiatric care before beginning outpatient treatment. The admissions team can help determine whether New Hope's programs are an appropriate starting point.
Learn more about medication-assisted treatment when clinically appropriate as part of a dual diagnosis plan.
Next Step
Find the Right Dual Diagnosis Level of Care
Not sure whether PHP, IOP, or outpatient dual diagnosis treatment is the right fit? Speak with admissions for a confidential assessment and insurance review.
Why It Works
Why Choose New Hope for Dual Diagnosis Treatment?
New Hope Healthcare Institute provides integrated mental health and addiction treatment from one Knoxville location. Clients do not have to coordinate separate programs that may follow different treatment plans or recovery goals. New Hope is licensed by the State of Tennessee and accredited by The Joint Commission. The Knoxville team provides structured and compassionate treatment while helping clients remain connected to their families, responsibilities, and local support systems.
Adults and Teens
Treatment options for adults and teens with age-appropriate plans and family involvement when clinically appropriate.
PHP, IOP, and Outpatient
Multiple outpatient levels of care so structure and schedule can match clinical needs and daily responsibilities.
Individualized Planning
One coordinated treatment plan based on symptoms, diagnosis, substance use history, stability, and recovery goals.
Licensed Clinical Team
Licensed mental health and addiction professionals providing structured, compassionate dual diagnosis care.
Psychiatric Support
Psychiatric and medication support when appropriate, including medication-assisted treatment when clinically indicated.
Family & Aftercare
Family involvement and education, trauma-informed care, relapse-prevention planning, and continued recovery support.
Insurance Verification
Confidential insurance verification so you understand known coverage before treatment begins.
Same-Day Admissions
Same-day admissions when available, depending on clinical fit, program space, and insurance verification.
Inside the Program
What Is Included in Dual Diagnosis Treatment?
Treatment is based on the client's symptoms, diagnosis, substance use history, recovery goals, daily responsibilities, and current level of stability. Treating both conditions together allows the clinical team to monitor how changes in one condition affect the other. The treatment plan can then be adjusted as symptoms, stability, and recovery needs change. A dual diagnosis treatment plan may include:
- Individual therapy
- Group therapy
- Family therapy and education
- Psychiatric evaluation
- Medication management
- Cognitive behavioral therapy
- Dialectical behavior therapy
- Trauma-informed therapy
- Relapse-prevention planning
- Coping and emotional-regulation skills
- Medication-assisted treatment when clinically appropriate
- Case management and care coordination
- Aftercare and continued recovery planning
Is This Program Right for You?
Dual Diagnosis Treatment for Adults and Teens
Adults may be balancing treatment with employment, education, parenting, relationships, or family responsibilities. New Hope offers multiple outpatient schedules and levels of care so treatment can provide structure without requiring every client to enter residential care.
Teen treatment should consider development, family relationships, school, peer pressure, trauma, substance use patterns, and home stability. New Hope creates age-appropriate treatment plans for adolescents and involves parents or caregivers when clinically appropriate.
- Adults balancing recovery with work, school, or family responsibilities
- Teens who need age-appropriate plans with caregiver involvement
- People managing both mental health symptoms and substance use
- Clients who need coordinated care instead of separate programs
- Individuals stepping down from higher levels of care
- Those seeking PHP, IOP, or outpatient dual diagnosis support
Your Path Forward
What to Expect When You Contact New Hope
Beginning dual diagnosis treatment starts with a clear, confidential admissions process. Our team helps you understand options without pressure.
- 01
Confidential Initial Conversation
An admissions specialist will listen to your concerns, answer questions, and gather basic information about your mental health and substance use.
- 02
Insurance Verification
New Hope can verify insurance benefits and explain known coverage or out-of-pocket considerations before treatment begins.
- 03
Clinical Assessment
A qualified professional evaluates symptoms, treatment history, substance use, safety needs, and daily responsibilities.
- 04
Personalized Recommendation
The clinical team recommends PHP, IOP, outpatient treatment, or another appropriate next step. Same-day admission may be available when clinically appropriate and space allows.
Insurance & Admissions
Paying for Dual Diagnosis Treatment
Before you begin dual diagnosis treatment, New Hope can complete a confidential benefits check so you understand known coverage and likely out-of-pocket costs.
Our admissions team contacts the insurance provider, reviews behavioral health benefits for the recommended level of care, and explains what is known before admission. There is no obligation to begin treatment after completing insurance verification.
Contact
New Hope Healthcare Institute
100 Glenleigh Ct Ste 101, Knoxville, TN 37934
Admissions: 866-806-1027
Admissions available 24/7
Contact New Hope Healthcare Institute for a confidential conversation about dual diagnosis treatment, levels of care, and insurance coverage. Contact our admissions team.
New Hope is licensed by the State of Tennessee and accredited by The Joint Commission.
Integrated care
Mental health and substance use treated in one coordinated plan.
Local Care
Dual Diagnosis Treatment Near Knoxville and Farragut
New Hope Healthcare Institute provides integrated dual diagnosis care for people in Knoxville, Farragut, and surrounding East Tennessee communities. Our outpatient model allows many clients to receive structured support while remaining connected to home, family, work, school, and local support systems.
Visit us at 100 Glenleigh Ct Ste 101, Knoxville, TN 37934. Call 866-806-1027 to speak with admissions, or explore related mental health treatment and addiction treatment options.
Clinical Resources
Trusted Dual Diagnosis Resources
These organizations provide public education about co-occurring mental health and substance use disorders. They do not replace a clinical assessment at New Hope.
Next Step
Request a Confidential Dual Diagnosis Assessment
Ready for integrated mental health and addiction care? Contact New Hope to discuss dual diagnosis options, verify insurance, and take the next step.
Written by New Hope Healthcare Institute's clinical content team. Clinically reviewed by Beatrice Skrip, Director of Therapeutic Services. This page was reviewed for clinical accuracy by a licensed mental health professional experienced in treating co-occurring behavioral health conditions. Published April 12, 2024. Last updated July 25, 2026. Staff titles are listed on our team page.
Common Questions
Frequently Asked Questions
Don't see your question here? Our admissions team is available around the clock — every call is free and confidential.
Call 24/7: 866-806-1027The terms are commonly used to describe the same situation: a person has both a mental health disorder and a substance use disorder. "Co-occurring disorders" is a term often used by behavioral health professionals and public health agencies.
A person may benefit from an assessment if they struggle with alcohol or drug use and also experience depression, anxiety, trauma symptoms, mood swings, unusual thoughts, sleep problems, or difficulty functioning. An assessment can help determine how the symptoms are connected.
Yes. Integrated treatment coordinates mental health and substance use services within one treatment plan. This allows clinicians to monitor both conditions and adjust care as symptoms and recovery needs change.
No single medication plan is right for everyone. Medication may be recommended after an evaluation, but the decision depends on the person's diagnosis, symptoms, medical history, current medications, and treatment needs.
Many clients continue working or attending school while participating in IOP or outpatient treatment. PHP requires a larger daytime commitment. The clinical team can help determine which schedule and level of care fit the client's needs.
Many health insurance plans include mental health and substance use disorder benefits. Coverage depends on the plan, provider network, medical necessity, deductible, and recommended level of care. New Hope offers confidential insurance verification.
Treatment length depends on symptom severity, progress, level of care, home support, and recovery goals. Some clients move from PHP to IOP and then to outpatient care as they gain stability.
Before discharge, the treatment team can help create an aftercare plan. It may include continued therapy, medication appointments, recovery meetings, relapse-prevention strategies, family support, and referrals to community resources.
Start Dual Diagnosis Treatment in Knoxville
You do not have to manage mental health and substance use alone. Contact New Hope Healthcare Institute to speak with admissions, verify insurance benefits, and learn which outpatient dual diagnosis level of care may fit your needs.
- Free, confidential benefits check
- Same-day admissions often available
- Available 24 hours a day, 7 days a week