Confirm the weekly schedule
Ask admissions how many treatment days and clinical hours are recommended, and how the schedule fits work, school, or family obligations.
HIPAA-compliant · Same-day admissions available
Intensive Outpatient Level of Care
Our Knoxville IOP provides structured addiction and mental health treatment several days per week — so you can receive clinical-level care while continuing to live at home, work, attend school, and stay connected to your family. Many clients also need co-occurring disorder treatment when symptoms of both conditions are present.

Understanding the Program
Intensive Outpatient Program (IOP) is a structured treatment level for individuals who need more than traditional weekly therapy but do not require 24/7 supervision.
Many of our clients come to us feeling stuck, overwhelmed, or unsure what level of care they need. Our team helps you identify the right approach and build a plan that works for your situation — not a generic protocol.
One of the biggest reasons people struggle to recover is because they only treat part of the problem. Our Knoxville IOP focuses on whole-person care, addressing both symptoms and root causes of addiction and mental health challenges.
While every treatment plan is customized, most clients participate in several treatment sessions each week while continuing to live at home and maintain work, school, or family responsibilities.

IOP gives you real clinical structure — without asking you to pause your life to get help.
The Full Continuum of Care
Recovery isn't one-size-fits-all. Our clinical team meets you at the level of care you need today — and walks with you through every step that follows.
Not sure which level fits? Call for a free assessment
Why It Works
Integrated addiction and mental health treatment in one connected program — because most people don't struggle with only one issue.
We treat substance use and mental health conditions together through a coordinated, clinically guided plan — improving outcomes and reducing relapse risk.
Continue working, attending school, or caring for family while receiving structured therapy several days per week.
Peer support groups help you learn recovery skills, discuss challenges openly, and practice healthy coping strategies alongside others who understand.
One-on-one sessions address your specific triggers, trauma history, and personal goals for recovery.
Behavioral therapy and ongoing support systems are designed for long-term success — not just short-term stabilization.
As you stabilize, your care team transitions you to outpatient support or alumni services — recovery doesn't end when IOP does.

Inside the Program
Our program supports individuals struggling with substance use, mental health symptoms, and dual diagnosis concerns in one connected treatment plan.
Is This Program Right for You?
IOP is ideal for individuals transitioning from detox, residential treatment, or PHP who need ongoing structured support. It's also a strong starting point for those whose substance use or mental health symptoms require more than weekly outpatient therapy.
Our program supports adults managing alcohol or drug use, depression, anxiety, PTSD, and co-occurring conditions — while maintaining work, school, and family responsibilities.
Cost example
IOP cost in Knoxville depends on sessions per week, program length, network status, and your deductible and coinsurance. Industry planning ranges often cite roughly $250–$500 per day or multi-week program quotes before insurance is applied — contracted rates and out-of-pocket maximums usually change the member share.
Worked example (hypothetical math only — not a New Hope rate): suppose an authorized, in-network IOP program has $8,000 in allowed charges for a multi-week episode, your remaining deductible is $1,000, and coinsurance is 20% after deductible. Member share under those assumptions ≈ $1,000 + 20% × $7,000 = $2,400, subject to the plan’s out-of-pocket maximum and medical-necessity rules.
If the deductible is already met and coinsurance is 0% for the authorized service, member share for covered program charges can approach $0 under those assumptions — still confirm with a live benefits check.
Authoritative sources
Figures above are industry planning ranges drawn from public consumer education — not New Hope Healthcare Institute rate quotes. Coverage, deductibles, coinsurance, authorization, and medical necessity vary by plan. Verification is not a guarantee of payment, clinical eligibility, or admission. This page is not medical advice.
Admissions
Same-week IOP enrollment often starts with a phone assessment, free insurance verification, and a clinical intake to confirm fit and schedule. Many people can complete benefits checks and assessments within days when documentation is ready.
Share member ID, date of birth, and treatment needs. Admissions explains known benefits and next steps — no obligation to enroll.
Licensed clinicians review substance use, mental health, safety, and home support to recommend IOP vs PHP or another level.
Confirm day vs evening track, first session time, and any medication or school/work coordination before your first group.
Same-week start depends on clinical appropriateness, capacity, and insurer requirements. Verification is not a guarantee of payment or admission.
Schedule options
If daytime groups conflict with work or school, ask about evening IOP and virtual IOP tracks that keep clinical structure while protecting your schedule. Fit still depends on assessment, safety, and telehealth eligibility where virtual care is considered.
Authoritative sources
This information is for education and planning only and is not medical advice. Medication choices, detox protocols, and level-of-care decisions require a clinical assessment.
Cost, coverage & admissions
IOP is designed to provide structured care while you continue living at home. Schedule, clinical intensity, and plan benefits should be clear before your first session.
Ask admissions how many treatment days and clinical hours are recommended, and how the schedule fits work, school, or family obligations.
Coverage may depend on authorization, network status, deductible, coinsurance, and medical necessity. We review those details with your insurer.
Your team may recommend stepping up or down between inpatient, PHP, IOP, and outpatient care as needs change.
Get plan-specific information before deciding
Benefits vary by plan. Verification is not a guarantee of payment, authorization, clinical eligibility, or admission.
A confidential admissions specialist can help you verify insurance, understand treatment options, and take the next step — for yourself or someone you love.
Common Questions
Don't see your question here? Our admissions team is available around the clock — every call is free and confidential.
Call 24/7: 866-806-1027Most clients attend several treatment sessions per week. Your exact schedule is customized based on your clinical needs, progress, and life responsibilities.
Yes. IOP is specifically designed for people who need structured clinical care while maintaining work, school, or family commitments. We also offer an evening IOP track for added flexibility.
Yes. Our integrated approach treats substance use and mental health conditions simultaneously — because treating only one often leads to relapse.
Most major insurance plans cover addiction treatment at New Hope Healthcare Institute, including Aetna, BlueCross BlueShield, Cigna, Ambetter, Tricare, and UMR. Our admissions team offers a free, confidential benefits check — usually completed the same day you call.
Our licensed clinicians conduct a comprehensive assessment at admission — reviewing your substance use history, mental health, medical needs, and home environment — to recommend the right starting point in our continuum of care.
Yes. Our dual diagnosis approach treats substance use and mental health conditions like anxiety, depression, PTSD, and bipolar disorder together — because addressing both significantly improves long-term outcomes.
Same-day admissions are often available. Call our 24/7 admissions line to speak with a specialist, verify your insurance, and schedule an assessment.
Before you step down or discharge, your care team builds a transition plan into the next appropriate level of care — whether that's PHP, IOP, outpatient support, sober living, or alumni services.
Yes. New Hope Healthcare Institute offers dedicated tracks for adults and adolescents, with age-appropriate therapy, family involvement, and clinical support at every level of care.