Insurance Coverage
United Healthcare for Treatment in Knoxville, TN
At Newhope Healthcare Institute, we offer a variety of treatment options. We are fully equipped to handle the most complex cases, as well as those who may feel they need more time to heal before transitioning back into their daily lives. Our number one goal is to help you transition back into your daily lives with dignity and hope for the future.

- Verification
- Free & confidential
- Response
- Often same-day
- Levels of Care
- PHP, IOP & outpatient
- Admissions
- 24/7 support
Understanding the Program
What people are saying
The right treatment can put your life back on track. At Newhope, we offer programs and treatment options to help with addiction. We'll work with you one-on-one to address the underlying issues that lead to addiction, including anxiety, depression, past trauma, or other causes. Our licensed counselors use professional tools and proven methods to find the source of your addiction so you can regain control of your life.
We’ll verify your insurance coverage and find a plan that works best for you.
Start the journey to a new life. We’re here to help you every step of the way.

Verify your United Healthcare benefits for addiction and mental health treatment — free, confidential, and usually same-day.
The Full Continuum of Care
Where this program fits in your recovery journey
Recovery isn't one-size-fits-all. Our clinical team meets you at the level of care you need today — and walks with you through every step that follows.
- 1Inpatient Detox24/7 residential care & medical stabilization
- 2Partial HospitalizationFull-day structured treatment, evenings at home
- 3Intensive OutpatientYou are herePart-time therapy built around work or school
- 4Outpatient RehabOngoing support as life resumes
- 5Sober LivingAlumni community & recovery housing
Not sure which level fits? Call for a free assessment
Why It Works
Why Verify United Healthcare Benefits With New Hope
Our admissions team handles the insurance process so you can focus on getting help — not decoding plan documents.
Free Benefits Verification
Our admissions team verifies your United Healthcare coverage at no cost — usually the same day you call.
In-Network With Major Plans
New Hope Healthcare Institute works with most major insurance carriers for addiction and mental health outpatient care.
Plain-Language Summary
We explain deductibles, copays, and covered services in clear terms before you commit to treatment.
PHP, IOP & Outpatient Coverage
Many plans cover partial hospitalization, intensive outpatient, and outpatient therapy for substance use and mental health.
Dual Diagnosis Capable
When your plan covers behavioral health, co-occurring mental health and substance use treatment can often be addressed together.
24/7 Admissions Support
Call anytime to start verification, ask coverage questions, or schedule an assessment.

Inside the Program
Treatment Services Often Covered
Exact coverage depends on your plan. These are the services we most often verify with major carriers.
- Partial hospitalization (PHP)
- Intensive outpatient (IOP)
- Outpatient therapy
- Medical detox (when medically necessary)
- Medication-assisted treatment (MAT)
- Dual diagnosis treatment
- Family therapy options
- Aftercare & step-down planning
Is This Program Right for You?
Who Should Verify Benefits?
We’ll verify your insurance coverage and find a plan that works best for you.
We verify benefits for detox, PHP, IOP, and outpatient addiction treatment, including dual diagnosis care when covered by your plan.
- Adult Program
- Teen Program
- Sober Living
- Adventure Therapy
Common Questions
Frequently Asked Questions
Don't see your question here? Our admissions team is available around the clock — every call is free and confidential.
Call 24/7: 866-806-1027Many plans cover substance use disorder treatment as an essential health benefit under the Affordable Care Act. Coverage varies by plan — our team verifies your specific benefits before admission.
Take the First Step Toward Recovery
A confidential admissions specialist can help you verify insurance, understand treatment options, and take the next step — for yourself or someone you love.
- Free, confidential benefits check
- Same-day admissions often available
- Available 24 hours a day, 7 days a week
